Refund Policy
Ramsha aims to provide high-quality software and subscription services. If you experience a billing issue or believe you were charged incorrectly, please contact us for assistance.
Subscription Refunds
Refund requests are reviewed on a case-by-case basis. Requests submitted within 14 days of the initial purchase or renewal may be eligible for a refund depending on the circumstances and service usage.
How to Request a Refund
To request a refund, please contact our support team and include your account email address, transaction information, and a brief description of the issue.
Payment Processing
Payments may be processed by authorized third-party payment providers. Approved refunds are generally returned to the original payment method used for the purchase.
Exceptions
Refunds may be denied in cases involving abuse, fraud, chargeback misuse, or substantial consumption of services before the refund request is submitted.
Contact
For billing or refund questions, please use the contact information available on ramsha.app.